Mercedes-Benz Locksmith in Atlanta, GA: SmartKeys for FBS3 and FBS4 Cars
A mobile technician comes to your Mercedes with dealer-level access under NASTF VSP. Every key gone? Say the model and year, and the dispatcher confirms the route for that car on the first call, together with the price.

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Business Profile · Brookhaven
Mobile service since 2023
Mobile, 24/7
We come to where you are
Arrival window confirmed on the call
NASTF VSP
Vehicle Security Professional
Dealer-level key programming
ALOA Training
EEPROM, auto electronics, access control
32 CEU hours
A Mercedes-Benz locksmith that drives to the car, at any hour
4Keys Locksmith is a mobile Mercedes-Benz locksmith serving Metro Atlanta, GA, NASTF VSP authorized, ALOA-trained, insured by The Hartford, and registered with the Georgia Secretary of State as 4Keys Locksmith LLC, with technicians sent out 24 hours a day from Brookhaven.
Nothing gets towed, because there is no shop to tow it to: the programming equipment rides in the van and the key is made beside the car, which is how a locksmith with no storefront works. Dealer-level software is reached under NASTF VSP authorization, the credential Mercedes-Benz asks of independent locksmiths who order its fourth-generation keys, and the company's training record is on the ALOA training page. A van comes from Brookhaven to any Metro Atlanta driveway, and you are told the time for yours on the call.
The quote is given over the phone, and no technician is dispatched until you have it, with the after-hours surcharge that applies between 9 PM and 7 AM local time, and on Sundays and federal holidays already inside it; reference rates are on 4Keys pricing. Phones are answered in English and Spanish, and Spanish-speaking technicians work for 4Keys as well.
In short, the van handles a Mercedes from the early SmartKey cars to keys for modern cars on FBS4: a fob you bought online when it matches, a failed SmartKey replaced by a new one under the 4Keys warranty, company fleets, and the lockout, ignition and module work in between.
What follows is the Mercedes part: how the Drive Authorization System decides whether a key is written at the car or ordered from Mercedes, the models and chassis it covers, and each job on a Mercedes-Benz explained, from a lockout to a steering lock that will not let go.
DAS, FBS3 and FBS4: why one Mercedes key is written at the car and another comes from Mercedes
The immobilizer on a Mercedes-Benz goes by the name Drive Authorization System, DAS for short, and StarTuned, the carmaker's own technical magazine, says some kind of electronic immobilizer has been installed on its cars since 1992. Locksmiths and tool makers number the generations FBS3 and FBS4, and Mercedes' US dealer bulletin on replacement keys uses that same FBS4 label for the newest one. The third generation brought the SmartKey, which StarTuned credits with eliminating the mechanical tumblers in the ignition switch: the key slides into a slot in the dash called the electronic ignition switch, or EIS, and talks to it.
The 2012 C-Class coupe operator's manual shows how that slot behaves. The SmartKey turns through positions 0, 1, 2 and 3. A SmartKey belonging to another Mercedes turns just the same, yet the engine stays off. Pulling the SmartKey out locks the steering, and a mechanical key for the door is tucked inside the SmartKey, freed by a catch. Cars with KEYLESS-GO carry a removable Start/Stop button in the slot instead, and the 2015 C-Class manual adds that the button starts the engine only while the SmartKey is inside the car.
The fourth generation kept the shell. StarTuned says the DAS4 SmartKey looks like the DAS3 key while its electronics were updated, that DAS4 reaches the car by radio alone where DAS3 also used infrared, and that DAS4 is five control units on the vehicle network, the SmartKey (A8/1) and the EIS (N73) among them. Holding the key tells you nothing about its generation. The chassis does, and on a few cars so does an option code.
Mercedes' Star Bulletin S-B-80.57/62a, dated October 2014, names the FBS4 cars: every Model 205 (the C-Class from 2015), 217, 222 and 231; the 2013 Model 166, the ML, when it carries code 803; and the 2014 Models 207 and 212, the E-Class coupe, cabriolet and sedan, when they carry code 804. StarTuned dates the 166 to 2014 instead, so on that SUV the deciding item is the option code printed on the data card rather than the model year. The W204 C-Class of 2008 to 2014 sits on no FBS4 list: it is an FBS3 car.
That split decides the visit. On FBS3, a new SmartKey is programmed beside the car with equipment that reads the electronic ignition switch. On FBS4, StarTuned explains, keys are programmed in XENTRY, Mercedes' dealer diagnostic system, under rights held by select dealer staff. The car is first registered with the Daimler server using a key that works, and the new key must be programmed within 72 hours. With no working key the car cannot be registered, and the dealer turns to a fallback process in which Mercedes performs the registration after paperwork.
For independent locksmiths, NASTF announced a route in August 2022: a NASTF VSP orders a DAS4 key, pre-programmed for one VIN, through a Mercedes-Benz dealership it chooses, and the dealer places the order within 72 hours. 4Keys Locksmith holds the XENTRY subscription that route asks for and orders FBS4 keys built for the VIN through it, so the key that arrives is an original key made by Mercedes for your car. The Mercedes key equipment in the van also includes a CGDI programmer, which is aftermarket key-programming equipment, not dealer software. Mercedes' Star Bulletin caps the count on FBS4 cars at the two factory keys plus six more, eight in all, and lets any one key be replaced a maximum of two times. Whether a locksmith reaches that level on other makes is covered under the dealer software question.
Four things settle a Mercedes key job before the van moves
None of them takes long, and each one changes which route the key takes.
- 1
Name the chassis, not only the year
Read the dispatcher the model, the year and the VIN from the registration card or the label at the base of the windshield. Those three sort an FBS3 car from an FBS4 car, and on a 2013 ML or a 2014 E-Class the dispatcher also asks about the option code.
- 2
Count the SmartKeys that still start the car
One working key keeps an FBS4 Mercedes on the standard route; none sends it through Mercedes' fallback process. On FBS3 the count changes the time spent at the car. With nothing left, give the year and the dispatcher confirms the all-keys-lost route for that exact car before anything is booked, as the every key lost guide describes.
- 3
Expect a call back from the technician
Whatever documents your particular case needs are named on the first call. The technician who rings you back may ask for a photo of the SmartKey, the ignition slot or the dash label, so the right equipment is on the van.
- 4
The key meets the car
On FBS3 the SmartKey is programmed beside the car. On FBS4 the key ordered for your VIN is brought to the car and checked against it.
Mercedes-Benz coverage by chassis: C-Class, E-Class, ML, CLA, GLC and more
Chassis years as Mercedes and the reference sources print them. Where a source gives no generation, the VIN decides it on the call.
| Model (chassis) | Years in the source | Key system | Service |
|---|---|---|---|
| C-Class (W203) | 2001-2007 | SmartKey in the EIS with an HU64 emergency blade; generation read from the VIN | Lockout service, spare key programming, all-keys-lost with the year confirmed on the call |
| C-Class (W204) | 2008-2014, coupe to 2015 | FBS3 SmartKey; KEYLESS-GO cars use a Start/Stop button in the slot | SmartKey programming at the car, all keys lost, steering lock diagnosis |
| C-Class (W205) | 2015-2021 | FBS4 SmartKey (every Model 205, Mercedes bulletin) | Key ordered pre-programmed for the VIN through the NASTF VSP dealer route, spares, lockouts |
| E-Class (W211) | 2003-2009 | SmartKey with HU64 emergency blade; generation read from the VIN | Spare and replacement SmartKey programming, lockout service |
| E-Class (W212) | 2009-2016 | FBS4 on 2014 cars with code 804; other builds read from the VIN and data card | Key work by the route the build uses, EIS diagnosis |
| ML (W164) | 2006-2011 | SmartKey in the EIS; 2011 ML in service campaign 2013040001 | SmartKey programming, no-start diagnosis, all-keys-lost confirmed by year on the call |
| ML (W166) | From 2012 | FBS4 from 2013 with code 803 (Mercedes bulletin); earlier builds read from the VIN | VIN-ordered keys on FBS4, spare keys, EIS diagnosis |
| CLA (C117) | Built 2013-2019 | Key generation read from the VIN on the call | Spare and lost key service by the route the build uses |
| GLC (X253) | 2016-2022 | SmartKey; HU64 emergency blade listed for 2020-2022; generation read from the VIN | Key programming or VIN-ordered keys, lockout service, fob programming |
| S-Class (W221) | 2007-2013 | SmartKey with HU64 emergency blade; generation read from the VIN | Spare keys, all keys lost, lockout service |
| S-Class (Model 222), SL (Model 231) | Every model year (Mercedes bulletin) | FBS4 SmartKey | Keys ordered pre-programmed for the VIN under NASTF VSP, spares |
Sources: Mercedes-Benz USA Star Bulletin S-B-80.57/62a, Mercedes StarTuned (December 2019), Mercedes operator's manuals, NHTSA-filed Mercedes service documents and key-vendor fitment lists. Electric and hybrid models are not listed. Sister pages for the other German and British makes: BMW, Audi, Volkswagen and Land Rover.
Each Mercedes-Benz service, and what changes it on this make
Lockouts to modules, explained for the SmartKey cars in the table above.
Locked out of the Mercedes
A spare while one SmartKey still works
Every key lost
SmartKeys, fobs and a dead battery
Electronic ignition switch and steering lock
A broken emergency blade
Module programming and EIS replacement
Company cars and fleets
From Brookhaven to the Mercedes, and to the doors of the house or office too
Vans leave Brookhaven for every part of Metro Atlanta. Among the Georgia pages that show the service area are Buckhead, Sandy Springs, Roswell, Alpharetta and Smyrna, and the same dispatch covers the rest of the metro.
The technician works on the Mercedes wherever it is parked: a driveway at home, a gated apartment lot, an office or hospital parking deck, a workplace lot. For a gate, read out the code when you call or wait for the van at the entrance; for a deck, give the level and the row, since the car is worked on in its space.
The van that programs a SmartKey also carries lock hardware. At home that means lockouts, rekeying after a move, new deadbolts and smart locks, all described under residential locksmith service and the Georgia residential locksmith page. For a business it means rekeys when staff change, master keying, card readers and keypads, and panic hardware, set out under commercial locksmith service and the Georgia commercial locksmith page. One call can cover the car and the doors.
What Our Customers Actually Said
Every review below is 5 stars, published word for word. Showing 4 of 97.
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Juan was amazing. Very professional experience. Definitely recommend.
FAQ - Mercedes-Benz Key Problems, Answered
Dealer software, a lost SmartKey, FBS3 or FBS4, a key the car will not recognize, a steering lock that holds, keys bought online and how many keys a Mercedes allows.
SmartKey lost, locked inside or not recognized? Call from beside the car.
Give the model, the year and the VIN if it is handy, and the number of keys that still start it. The dispatcher says whether the key is written at the car or ordered from Mercedes, and quotes the job, before a technician leaves Brookhaven.
The price depends on the job and the components it needs; you get the exact total on the phone before the technician is sent. See our reference prices.
