4Keys Locksmith

SMS Terms & Consent Policy – 4Keys Locksmith

Last updated: February 22, 2026

1. Program description

4Keys Locksmith (“we”, “us”, “our”) uses text messages (SMS and, where applicable, MMS) to communicate with customers and prospects about our locksmith services. Messages may include:

  • Appointment confirmations and reminders
  • Technician ETA and service status updates
  • Job completion notifications, receipts, and payment links
  • Service follow‑ups, thank‑you messages, satisfaction surveys
  • Occasional review requests and referral‑program communications

Messages are sent from phone numbers operated by 4Keys Locksmith, including numbers provisioned through messaging providers such as Twilio, in compliance with applicable laws and industry guidelines.

2. Consent to receive messages

By providing your mobile phone number to 4Keys Locksmith and requesting a quote, service, appointment, or by submitting a form on our websites (4keyslocksmith.com or 4keys.pro), you consent to receive text messages related to:

  • Scheduling and managing your service
  • Confirmations, reminders, and operational updates
  • Follow‑up communications related to your service experience

Where required by law, we will obtain your express consent (opt‑in) before sending any promotional or marketing SMS messages. Your consent to receive marketing messages is not a condition of purchasing our services.

We may maintain records of your consent (how and when you opted in) to support our compliance obligations.

3. Message frequency

Message frequency will vary based on your interactions with us and the number of services you request. Typical frequency includes:

  • A small number of messages per service request (for example: confirmation, reminder, technician on the way, follow‑up)
  • Occasional additional messages if you participate in surveys, referral programs, or similar campaigns

We aim to limit messages to what is reasonably necessary to manage your services and customer relationship.

4. Message and data rates

4Keys Locksmith does not charge an extra fee to send or receive SMS messages. However, standard message and data rates may be charged by your mobile carrier, depending on your plan. You are responsible for any such charges.

5. How to opt out (STOP)

You can opt out of receiving SMS messages from us at any time by replying to any message with one of the standard opt‑out keywords, such as:

  • STOP
  • UNSUBSCRIBE
  • END
  • QUIT
  • CANCEL

When we receive your opt‑out message, you will receive one final confirmation SMS stating that you have been unsubscribed and will no longer receive further text messages from that program or number, except where messages are required or permitted by law (for example, important administrative notices).

Twilio’s default SMS Stop Filtering also recognizes industry‑standard English‑language opt‑out keywords, including STOP, UNSUBSCRIBE, END, QUIT, STOPALL, CANCEL, REVOKE, and OPTOUT, and will block further messages to that number when such a keyword is received.

If you experience any difficulty opting out, you can contact us directly to be removed manually (see Section 9).

We will honor opt‑out requests as soon as reasonably practicable and within the timelines required by law.

6. How to get help (HELP)

If you need assistance related to our SMS messages, you can:

We will provide additional information about the program and assist you with any issues related to our text messages.

7. Eligibility and user obligations

To receive SMS messages from 4Keys Locksmith, you must:

  • Be the owner or authorized user of the mobile number you provide
  • Have a mobile device capable of sending and receiving SMS (and MMS, where applicable)
  • Have an active mobile service plan with a participating carrier

By providing your number, you represent that you are authorized to receive messages at that number and that you will notify us if the number changes, is reassigned, or is no longer under your control.

8. Privacy and data handling

Information we collect through SMS, such as your phone number, message content, time and date of messages, and related metadata is processed in accordance with our Privacy Policy, available at 4keyslocksmith.com.

We may use third‑party service providers (including Twilio and similar platforms) to send, receive, and store messages on our behalf. These providers are required to use appropriate safeguards and process your data only to provide services to 4Keys Locksmith, consistent with applicable privacy and data‑protection laws.

9. Service availability and delivery

Delivery of SMS messages may be affected by:

  • Your mobile carrier’s coverage and network performance
  • Device settings, spam filters, or blocking tools
  • Third‑party platform or network outages

We do not guarantee the delivery of SMS messages and are not liable for delays, failures, or misdelivery of any communications due to carrier or network issues, or for any technical failures outside our reasonable control.

10. Compliance with laws and industry guidelines

Our SMS program is intended to comply with:

  • The U.S. Telephone Consumer Protection Act (TCPA) and related FCC rules on consent and revocation of consent for text messages
  • CTIA Messaging Principles and Best Practices for A2P messaging (including clear identification, consent, and opt‑out mechanisms)
  • Carrier and aggregator guidelines, including Twilio policies and restrictions on restricted content and messaging behavior

We may adjust our SMS practices as laws, regulations, and carrier or platform requirements evolve.

11. Changes to these SMS terms

We may update this SMS Terms & Consent Policy from time to time. When we do, we will update the “Last updated” date at the top of this page and may provide additional notice (for example, on our website or via SMS) if required by law or if changes are material.

Your continued use of our SMS services after any update constitutes your acceptance of the revised terms.

12. Contact information

If you have any questions about these SMS terms, your consent, or our messaging practices, you can contact us at: